Luxury retail workers talk about what selling fashion to the ultra-wealthy is really like.
"[Anna Wintour] says, 'If you can’t do it, just tell me. Don’t promise it and not do it.' And I just say, 'I’ll have it done.' And she says, 'OK.' Then she leaves and I panic."
Dec 16, 2025
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14 min read
"It was like, 'Oh, $6,000 earrings for my 12-year-old granddaughter.'"
Nov 4, 2025
13 min read
“I just bought this Lamborghini and it's Sicilian blue. Do you want to come ride around with me?”
Oct 9, 2025
3 min read
"Nobody that I invited ever flew commercial. They all had their own jets."
Sep 18, 2025
"I did have one or two professors come in with a dom."
May 15, 2025
"A few people were like, 'Well, why do they get champagne?' And I'm like, 'Do you want to spend $150,000 on a brooch?'"
Mar 20, 2025
"I like to order caviar for the table so it looks pretty."
Feb 21, 2025
"I’d spend hours talking to these women about their lives and think, 'Do they have friends?' It felt gross that I had to turn every conversation into a sales pitch."
Nov 12, 2024
"One of the managers joked she had seen some meme on the internet like, 'Intermix is just Zara for rich people.'"
Oct 22, 2024
"If someone's like, 'I'm looking for The Row,' you are not going to send them down the escalator."
Aug 1, 2024
"It was a lot of trying to keep up with the Joneses, but when you're looking at pieces that start at $100,000, it's crazy."
Apr 16, 2024
"When you're working on the engagement floor, if it's a couple coming in, you can tell by the body language of the guy whether or not they're actually looking."
Jan 23, 2024
"Sometimes when a lot of people are trying dresses on, things just get stinky."
Nov 21, 2023
"When we were doing the opening of the New York store for Nordstrom, one client wanted an Uber Copter to take her into the city from the airport."
Oct 24, 2023
"Guys would come in to buy push presents. They would buy a Never Full [handbag] or a diaper bag for their wife. They would also buy anything mini for the baby."
Oct 4, 2023
"These guys were cheating so much on their wives or girlfriends... I think they would probably splurge on the mistresses more, honestly."
Aug 16, 2023
"One lady from one of these gaggles of brunch gals had two glasses of champagne, but they were big pours. She didn't make it to the bathroom."
Jul 19, 2023
